Frequently Asked Questions
Yes, absolutely. Employers can personalise their questions using various field formats. You can also choose from a list of pre-defined questions.
No, you do not need to have a question profile and can simply choose “No Question Profile” when creating a reference so the referee validates employment dates only.
No. The applicants and referees simply receive a safe & secure link from which they respond to your reference request and do not need to create an account. We do however create accounts automatically so that they can refer to their data any time.
Yes, you can pause the automated reminder notifications or set an end date for the reminders.
No, you are able to add as many references as you wish and keep them centrally stored on AutoRefs forever.
Yes, you can create users and teams to organise access to your references based on a departmental level hierarchy.
We use various IP validation methods to identify a fraudulent reference.
If you’re on a monthly pan you can cancel your subscription at anytime. If you subscribe to an annual plan, you cancellation will take effect on the next billing date.
Yes, you can request more reference checking credits through your account manager. Additional reference checking credits are billed based on the price per reference calculation of your plan.
No, reference checking credits reset each month and do not carry over.
No, our prices do not include VAT. We are a VAT registered company and you will receive a VAT invoice.
Yes, we have various ways to upload your references in bulk including CSV format.
Yes, you can integrate AutoRefs into any of Zapier’s 2,000 apps. If you require a custom integration, we can discuss and find a solution.
Yes, you can either request a set number of references from the applicant like 2, 3 or 4 references, or you can request a complete list of references based on the applicants last 2,3 or 4 years. If the applicant has a gap in their employment dates, then then AutoRefs will request the applicant to complete a reason for the gap.
Yes, you can download a nice PDF report containing full consent and reference details and store offline if you wish.